INFO/FAQ

INFO

Welcome to Itty Bitty Creations Shop
A small shop run out of Sabattus, ME.

I make wood items and digital files. I run my shop by myself while staying home with my 3 kids (Mason, Haylee, and Jenna). I do have some items listed, but I mostly focus on custom orders. If you are looking for something specific and don't already see it listed, please reach out and I can try to make your idea come to life!

I used to sew children's clothing, but since having my 3rd baby in May of 2021 I no longer have the time to fully commit to sewing.


FAQ

How long until I get a response to my email?

Please allow us 48 hours for us to respond to your email during business days and hours. 

I have missing item who do I contact?

Please email us at ittybittycreations.help@gmail.com with your order number and which item was missing. 

There is a defect on my item who do I contact?

I inspect all items before I send them out, but sometimes I miss things. If you have a defect please email to ittybittycreations.help@gmail.com **Please include your order number and photo of defect**. Please know that if it has been 30 days since you received item or you have washed or wore the item before you noticed we can not resolve this issue. 

I was sent the wrong Item!

Please email ittybittycreations.help@gmail.com with your order number, item you received, and item you ordered.

Can I return my order?

No, all sales are final. 

Thank you for your business. It means a lot to my family. I hope you fall in love with my handmade items as much as I do and they brings a smile to your face!